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FOR IMMEDIATE RELEASE
Basic Trouble Shooting Guide1. No Water In The House: A. Check aerator for water. 1. If full check house pump. 2. If empty, check for pressure at the well pump. B. Check electric circuit breakers. C. Check plug in cords. D. Check pressure switches for foreign matter between the points. E. Check pressure gauges on both pumps for pressure. **Note: Always unplug pump before checking pressure switch. 2. Aerator Overflowing: A. Foreign matter in the diaphragm of the solenoid valve. Open the bleeder valve located on the face of the solenoid next to the coil. Allow to flush for 30-60 seconds, then close. This should clean the diaphragm and allow to close completely. 3. Aerator won't fill: A. Check electrical connections. B. Check pressure gauge from well for pressure. C. Check pressure switch for foreign matter between the points. D. Coil may be bad, call for service. E. To manually fill the aerator tank, open the bleeder valve, which is located next to the coil on the face of the solenoid. **Note: Always unplug pump before checking the pressure switch. 4. Hard Water: A. Check brine tank for salt. B. Check electric cord to softener. C. Check by-pass valve on softener, should be "in service". D. Check the clock timer for the correct time of day. E. Refer to your service manual. 5. Low water pressure to house: A. Put softener into by-pass mode. If pressure increases softener is plugged, call for service. 6. Pump is running and no water is being used or pumps are clicking on and off. A. Unplug unit (s) and call for service or advise. 7. Little or no water is being used or pumps are clicking on and off. A. It is time for a filter change. B. Valve to the storage tank is closed. C. Supply valve on the Reverse Osmosis is shut off or restricted. D. If the problem persists, call for service or advise.
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